FAQs


SHIPPING


We ship your order within 24 hours (Mon-Sat).
Please check your spam folder.

Package transit time:

Germany 1-2 days
Europe 2-5 days
UK 2-5 days
Rest of the world 1-3 weeks


Shipping in Germany and in all other countries is free of charge from an order value of € 44.90

Germany: € 3.90
International shipping: € 5.90


Your order will be packed and shipped within 24 hours. Orders in the EU are sent with DHL. Orders outside the EU with Deutsche Post.


ORDERS

 

The following payment options are available:


With PayPal you can pay easily and securely without cash at UNIQUESILENCE. In the event of a return, the money will be credited back to your PayPal account.


With Klarna Pay Later you can easily buy an item and pay for it within 14 days.
With Klarna instant transfer you can pay with your usual online banking data immediately after completing your order - simply and securely


At uniquesilence.com you can also comfortably and safely with your Credit card numbers.


Yes, right after the payment process you will receive an order confirmation by email.


Of course you can cancel your order. Just write us an email with your order number at info@uniquesilence.com


You can redeem your discount code during the checkout process. Simply enter your discount code in the field provided. Your discount will be automatically deducted from the purchase price.


PRODUCTS


Our jewelry is made of 316L stainless steel, a material that does not react with water. You can easily wear the jewelry while showering, doing sports or going swimming


No, our jewelry does not discolor the skin. You can wear our jewelry around the clock.


In order to determine the bracelet size, the wrist circumference must be measured at the point where the bracelet should fit. To do this, the measuring tape or something similar must be very tight.
Please do not estimate or fold the measuring tape too loosely or too tightly. Based on the measured length, you can read your size on the chart.


To determine the ring size, the finger must be measured at the point where the ring should rest. To do this, the measuring tape or something similar must be very tight.
Please do not estimate or fold the measuring tape too loosely or too tightly. Based on the measured length, you can read your size on the ringsize chart.


Yes!


RETURNS


You can return your item to us with a shipping service provider of your choice within 14 days of receipt without giving a reason.
Fill out the return form provided and enclose it in your package.

The money will be returned to the original form of payment within 5 working days.


Sender:

UNIQUESILENCE
Iris rise 2c
24610 Trappenkamp
Germany


You will get your money back within 5 working days via the payment method you used to pay.


Please send an email with your request and your order number to info@uniquesilence.com.
We'll take care of it immediately.


CONTACT


You can reach us at any time info@uniquesilence.com.


If you want to work with us, write us a DM on Instagram uniquesilence_official.